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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan

September 26, 2024

5  out of  5
rating by Dan
"Awesome people to work with easy and quick"
We responded:
"Dan, thank you for your wonderful review! I'm glad you found our team easy and quick to work with. We always strive to make the process smooth and efficient for our clients. If you ever need further assistance, don't hesitate to reach out. - Nick Mieney - State Farm Insurance Agent, Hilton, NY"
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Chunky Monkaayyy

September 14, 2024

5  out of  5
rating by Chunky Monkaayyy
"Carlee was super nice and helpful!"
We responded:
"Carlee is indeed wonderful, and I'm happy to hear she was able to assist you so well! We appreciate your feedback and are always here to help with any future needs. - Nick Mieney - State Farm Insurance Agent, Hilton, NY"
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Sislyn Filpo

August 9, 2024

5  out of  5
rating by Sislyn Filpo
"I been a customer of Nicki's for several years. I needed a quote and in minutes I was taking care of. Additionally I was offered discounts and safety choices. I asked for ways to lower my insurance and was provided with alternatives. Allan was excellent. I appreciate how he took care of me . Thank you and keep up the good work. God bless!"
We responded:
"Hey Sislyn, I'm so glad you've been with us for several years! It's awesome to hear Allan was able to help you quickly with a quote and offer discounts and safety choices. We always aim to provide alternatives to help lower your insurance. Thanks for your kind words and support! God bless! - Nick Mieney - State Farm Insurance Agent, Hilton, NY"
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Lindsay Snell

June 21, 2024

1  out of  5
rating by Lindsay Snell
"Stop calling contacts that you haven't worked with in YEARS. The last time I had any contact with this agency was probably 10+ years ago and I live in NC now yet I STILL get annual calls. I get it I could just call and ask you guys to stop but you'd think after 10 years or so of no answer that you'd just remove the number from your directory as a dead lead."
We responded:
"Hi Lindsay, I appreciate the feedback and after looking into this, I can’t seem to find your name in our system so maybe we have it under a different name. Would you be able to reach out to my office so we can get this corrected and get you removed from our follow ups? I’ve been able to build my business based on building strong relationships with my current customers and staying in touch with our past customers and people we had quoted in the past and couldn’t help at the time to hopefully earn their business. Myself and my team team definitely would have preferred a phone call over a 1 star review but at least we have the feedback. I hope you know we are not malicious in our attempts to check in once a year with people like you and hope you can see I’m just a small town business owner looking to help people where and when I can. "
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Craig Corey

March 21, 2024

5  out of  5
rating by Craig Corey
"Very thorough service and attention to our account. Very knowledgeable friendly staff who are always willing to help. Thanks Nick."
We responded:
"Craig, It is always a pleasure to hear about the exceptional service provided by our knowledgeable and friendly staff. We are delighted that you found our team thorough and attentive to your account. Thank you for your kind words, and we look forward to continuing to assist you with all your insurance needs. - Nick Mieney - State Farm Insurance Agent, Hilton, NY"
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jodi tunison

March 12, 2024

5  out of  5
rating by jodi tunison
"Nick is a great guy! Small town customer service at its finest"
We responded:
"Jodi, we are thrilled to hear that you had a great experience with Nick and our team! Providing top-notch customer service in a small town setting is what we strive for every day. Thank you for your kind words, and we appreciate your trust in us to take care of your insurance needs. - Nick Mieney - State Farm Insurance Agent, Hilton, NY"
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Wendy Simbolini

January 5, 2024

5  out of  5
rating by Wendy Simbolini
"Always does a great job, I always get notifications on my phone. They are so patient. Nick and his crew are kind people very patient."
We responded:
"We love seeing reviews like this, Wendy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Brian Dinneen

February 16, 2023

5  out of  5
rating by Brian Dinneen
"State Farm’s prices are competitive. The auto insurance quote was cheaper than USAA which is typically very low. Then the homeowners insurance was cheaper than SAFECO. The process to switch over was painless. It’s nice to have a local office to go to since customer service on the phone hasn’t been very good anywhere lately."
We responded:
"Thank you, Brian, for the amazing review! Our team works hard to provide a great insurance experience in Hilton and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Ryan Pyatt

February 8, 2023

5  out of  5
rating by Ryan Pyatt
"Nick is very knowledgeable and his staff is amazing and extremely helpful. I would definitely recommend them for any type of coverage!"
We responded:
"Ryan, thank you! I appreciate your trust in me to take care of your insurance policies."
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Dylan Soule

January 19, 2023

5  out of  5
rating by Dylan Soule
"I used to work for Nick, he is beyond honest and tries to get the best rate and coverage that can be offered to you. Stasia is also a huge asset to this State Farm office. I promise you you won't find a more friendly group of people who are genuinely there to help when you need it most."
We responded:
"Thank you, Dylan, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Stasia, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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steve simpson

December 9, 2022

5  out of  5
rating by steve simpson
"Five stars for Stacey please"
We responded:
"Thank you for taking the time to leave us a review, Steve. Our State Farm office in Hilton would be nothing without policyholders like you!"
Profile photo of Jolee (Jolee)

Jolee (Jolee)

November 18, 2022

5  out of  5
rating by Jolee (Jolee)
"I have been with Nick Mieney at State farm for many years. I would not change for anything! He and his associates are very kind, extremely helpful and knowledgeable with any question or concern I may have. Nick goes out of his way to accommodate his clients. He's always available at the time you call. Yes I highly recommend Nick Mieney and State Farm! The rates are fantastic and so is the service!! Sincerely, Jolene Meyers Rochester New York"
We responded:
"Jolee, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
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Fairlea Young

October 5, 2022

5  out of  5
rating by Fairlea Young
"Been with them for years great service great people."
We responded:
"Thank you for the five-stars, Fairlea! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Connor Allen

August 11, 2022

5  out of  5
rating by Connor Allen
"This agent made it quick and easy to switch my insurance over and they gave me a better rate!"
We responded:
"Connor, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Christopher Brent

August 2, 2022

5  out of  5
rating by Christopher Brent
"These guys really took care of me. They took the time and effort to get me what I needed. I Highly recommend Stasia - she is fantastic!"
We responded:
"Christopher, thank you for taking the time out of your day to leave us a review! We love hearing about how Stasia provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Josiah Milligan

August 2, 2022

5  out of  5
rating by Josiah Milligan
"Alright so a couple things to get right out of the way; The people at this Agency are some of the best people i've ever worked with; When you talk about service you tend to only talk about negative experiences; BUT really great service that goes above and beyond deserves recognition and that has been my scenario every.single.time. I call them. Not a single exception to that statement in my years of being their customer. I love working with Nick, Stasia, and Lori; I feel like most insurance agencies are not fun to call because you feel like you will be "sold" something else that you dont feel is necessary. With this team I can call them and ask about anything and they know the answer and if they dont they get it for me usually within minutes. They will let me know of any changes or anything they believe will save me money or any additional or new coverage to be aware of but not be pushy about it. All of them are quick to listen and understand and do a great job of coming up with potential solutions and laying them out in a way that a 5 year old (about my mental capacity when it comes to insurance) could understand. To give you an example: I recently purchased a vehicle and gave them a call. Stasia was able to take the data for the vehicle, completely adjust our coverage on our existing vehicle and add the new vehicle in moments. She then called me after making the changes and went over the prices before applying the changes. She also offered me with other options to lower our payment on the new vehicle with drive safe. THAT is exceptional service and something that deserves recognition; listening to the customer, then using their expertise and knowledge to guide the customer through what can be a frustrating process and make it very simple and clear on the options and process the changes effectively and efficiently. Insurance can be scary; there's a lot to it and it's one of those things in life you shouldn't really "settle" for. Nick's team will make sure you get what you need and ensure you're covered and at an affordable rate too. Do yourself a favor and call this team and take the hassle out of Insurance; get a team that stands beside you and wants to assist you with what can be some difficult stuff!"
We responded:
"Josiah, everything you said really means a lot to us! We're so happy that you feel so well taken care of and informed. Stasia and Laurie are such an asset to the team and we hope to be able to continuing taking care of you and your family's insurance for many years to come."
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Daniel Sinski

July 27, 2022

5  out of  5
rating by Daniel Sinski
"Stasia, was a HUGE help, when Met Life dropped my home insurance. Even though State Farm couldn't help me with house ins. Stasia saved me a ton of money by switching my car ins from Met Life. And help me get house ins. She is Delicated in helping people with ins. problems. I would follow her where ever she go for ins."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Stasia, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Joan Flagg

July 26, 2022

5  out of  5
rating by Joan Flagg
"I love calling Stacia to pay my monthly bill. She is so friendly, welcoming, interested in us....a true delight to spend time sharing with her on the phone. She is a fine Christian and always so willing to pray for me as needed. I appreciate that. She is so proficient in all she does business wise. Thank you Stacia for being such a fine friend. Sincerely, Joan Flagg"
We responded:
"Joan, we’re so glad to hear how Stasia was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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James Hinman

July 26, 2022

5  out of  5
rating by James Hinman
"I so appreciate Nick and his team. Every time i have had an issue or question related to my coverage, Nick has been right there w the information i needed. I value his service not just as an agent, but also as a friend who runs a business w honor and integrity! Thanks Nick Mieney State Farm!"
We responded:
"James, thank you for taking the time to leave me a review! Nothing is more important to me than providing the right insurance coverage for my customers' needs, and I am thrilled that you are happy with your experience. I appreciate you for letting us be your good neighbor!"
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Christine Borrino

February 21, 2022

5  out of  5
rating by Christine Borrino
"I like to say that this is my "favorite bill to pay" Nick and Stasia have been so unbelievably helpful to me over the years and are so informative to make sure you understand everything. They are so friendly and personable! 10 out of 10!! I can't imagine doing business with anyone else!"
We responded:
"Hi, Christine! Thank you for the shoutout for Stasia! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
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Massimo Notarpasquale

February 20, 2022

5  out of  5
rating by Massimo Notarpasquale
"I've been searching for a vehicle for almost three months. I've had multiple deals fall through out of state, regardless Stasia Malones and Nick have been by my side for the entire process. Other agents I've worked with at other companies would huff and puff at the most minor tasks. No task was too much to ask for with Stasia and Nick. Through all of the deals that went south, cancelations, headaches, and re-implementations of my StateFarm policy, they've both been up for the task with the upmost professionalism and urgency. Overall the most professional, personable, and enthusiastic team I've ever done business with. I myself am in the auto industry so I've seen a lot of faces in the auto insurance world. With that in mind, I recommend Stasia and the Mieney team to both my business partners, family, clients, etc."
We responded:
"Thank you, Massimo, for the amazing review. Our team works hard to provide a great insurance experience and we are thrilled to hear that you are happy with our services. We are thankful to have you a part of our State Farm family and look forward to continuing our relationship!"
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Nancy Kirsch

February 9, 2022

5  out of  5
rating by Nancy Kirsch
"Nick and his team are always there to answer any questions and help with any problem that may arise. It is nice to be able to call and know you will always get a local person on the other end rather then a computer."
We responded:
"Thank you, Nancy, for the amazing review. Our team works hard to provide a great insurance experience and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Suzanne Pilon

February 8, 2022

5  out of  5
rating by Suzanne Pilon
"Recently our teenage daughter was involved in a motor vehicle accident that resulted in our family car and only vehicle being totalled. Thankfully our daughter was unharmed, but we were all badly shaken by the incident and felt anxious and uncertain as we called State Farm to file a report. The State Farm agent who took our call could not have been nicer and more accommodating. He was warm, friendly, knowledgeable and ever so helpful. He explained our next steps in detail and was able to tell us how much money we would have to put toward another vehicle. Even though we are grandparent age, we have adopted 5 young children with three still in car seats. We were nervous about the length of time it would take to get a new vehicle and to replace the car seats. We were told that money would be electronically transferred and that we could.purchase new car seats and submit the receipt also electronically. The agent connected us with another agent who specialized in total claims and she was also extremely helpful and kind. They helped us to get a rental car and within a few days we had the money to get our van and the reimbursement for the car seats arrived. Talj about expedient and easy! We went into the situation feeling very apprehensive and scared, but every single person we spoke to at State Farm was patient, helpful, proactive and committed to getting us into our next vehicle with the safe new car seats for the children as quicy as possible It is rare today to have businesses and agencies who really care about people and have a genuine desire to help people, and we have found State Farm to be exactly that, a company who puts people first and cares about families. We would like like to thank State Farm for taking a horrible situation and turning it into something very easy to endure. We would highly recommend State Farm to everyone and even though we hope to never experience an accident like this again, we are confident that we would be taken care of like family once again."
We responded:
"Suzanne thank you so much for your kind words and I’m so happy to hear about your positive experience with dealing with our office and with State Farm with your auto insurance claim. I so appreciate your business and loyalty and look forward to many more years of helping with your auto and home insurance here."
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Adam Scarlett

July 8, 2021

5  out of  5
rating by Adam Scarlett
"Nick and Stasia are amazing always nice and treat you like family each time I call they know exactly who I am lol 😂 it’s great and I love the way Stasia answers the phone she always makes me laugh. You guys rock"
We responded:
"No Adam, you rock! Really appreciate you for all the years of loyalty and I’m so happy you feel what we try to convey in being part of the Nick Mieney State Farm family!"
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DONALD GALETTO

May 26, 2021

5  out of  5
rating by DONALD GALETTO
"They're very nice to People"
We responded:
"Thanks so much for the review Don! Last name might be Mieney but can guarantee you this office is the nicest around!"